Want to streamline your business’s communication processes?
Unified communications solutions are the way forward. These solutions merge multiple communication channels. They effortlessly integrate functions like:
File sharing
Instant messaging
Video and voice calling
This all sounds attractive. So, what exactly does unified communications mean? What key benefits do these solutions provide? Read further to find solutions to these questions and more.
Unified Communications in Detail
Unified communications also goes by the name unified communications as a service. As cloud-based systems, they combine a number of communication channels, including:
Video conferencing
Chat
Phone calls
File management
Screen sharing
These solutions bridge the gap between customers and in-office employees. And this occurs via a single application. Their key function is to bring people together.
Why Should You Switch to Unified Communications?
One major benefit of unified communications is that it significantly amplifies workplace productivity. Also, it helps simplify communication. Let’s discover why your business should shift to a comprehensive, unified communications system.
Reduced Overhead Expenditures
Want to save significant amounts on operational costs? Upgrade your current telecommunications system. Workers can seamlessly connect their mobile phones to the business’s cloud phone system. And that means they can make calls via VoIP. With this system, you can save money on paying costly network provider expenses.
You’ll have everything in a single unified communications bill instead. Also, you don’t need to install additional hardware to sit on-site. That means you sidestep the installation, maintenance, and management expenditures.
Smooth Integrations
Unified communications systems are designed to integrate effortlessly with different existing information technology infrastructures. This feature enables businesses to revolutionise their communication strategies. And they can achieve this without having to complete overhaul of their traditional systems.
This approach minimises disruption and maximises ROI.
Unified communication platforms can integrate with existing network and security systems such as:
WAN, LAN and wireless networks
Firewalls, access control systems, and intrusion detection systems
Most top-rated unified communication system providers provide Application Programming Interfaces (APIs) that enable companies to customise their integration depending on their unique needs.
Strengthens Security Measures
Robust security measures are vital to avoid:
Breaches
Customer data losses
Company leaks
Cloud-based solutions like unified communications come with automated algorithms to safeguard a business’s database and stop malware attacks. Unified communications system integration makes it straightforward for the Information Technology team to enforce security measures across all business applications.
Unified communications benefits stretch beyond internal business dialogue. A unified communications system facilitates collaboration, enhances user experience and empowers remote working. Ready to get started? Partner with a reputable provider.